“Bluetooth Device Not Found” After Windows XP Service Pack 3 (SP3) Install
My Dell-branded Bluetooth module disappeared after installing Windows XP Service Pack 3 (SP3). The fix for this solution is pretty simple as long as your device was working prior to installing SP3. The steps are as follows:
- Click Start, click Run, type %windir%\inf in the Open box, and then click OK.
- Find a set of eight files beginning with “BTH.INF”.
- Move following files to a temporary folder:
- bth.inf, bth.pnf
- bthpan.inf, bthpan.pnf
- bthprint.inf, bthprint.pnf
- bthspp.inf, bthspp.pnf
- Click Start, click Run, type devmgmt.msc in the Open box, and then click OK.
- Expand the list under Bluetooth Radio by clicking the “plus” sign.
- Right-click “Microsoft Bluetooth Enumerator” and click uninstall. Click OK on the next dialog box.
- Right-click “Generic Bluetooth Radio” (it may read “Dell TrueMobile Bluetooth Module” or something similar) and click “Update Driver…”
- If a dialog box comes up asking “Can Windows connect to Windows Update to search for software?” click “No, not this time”, and then click NEXT.
- On the next screen pick “Install from a list or specific location (Advanced)” and click NEXT.
- Click “Search for the best driver in these locations.” and put a check-mark on “Include this location in the search:”. Then click BROWSE.
- Find the location where the Dell WIDCOMM drivers were installed. On my system this is “C:\Program Files\WIDCOMM\Bluetooth Software\bin”. Click NEXT.
- Windows will now install the drivers.
- Restart your system if necessary.
Follow these instructions at your own risk! Make sure you backup your computer before attempting this procedure. I can’t be held responsible if you screw up your computer.
May 4, 2008 | Filed Under How-To
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