Update for Windows Live Photo Gallery (KB 946486) Failed

This past patch Tuesday resulted in a whole host of phone calls from family members regarding a failed update to Windows Live Photo Gallery (KB 946486) on Windows XP SP2 machines. One of my laptops failed as well. The fix took a little while to figure out and is somewhat tedious.

  1. Download and install Microsoft Windows Install Cleanup.
  2. Once installed, run the program. Scroll down to (All Users) Windows Live Photo Gallery and click Remove.

    Note: Be very careful with this utility because it can do a lot of damage. If you’re not comfortable with the possible reprocussions then please get in touch with someone who has prior experience. I am not responsible if you ruin your computer.

  3. Exit the program once its done removing Windows Live Photo Gallery.
  4. Download and install a fresh copy of Windows Live Photo Gallery.
  5. Theoretically you should have the latest version. However, on two systems rerunning Microsoft Update after the above procedure yielded update KB 946486 which ultimately updated the software to the most current version.

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