Comments on: Microsoft Outlook 2007 SP1 Crash in GDIPLUS.DLL

By: Jan

Jan — Sun, 22 Nov 2009 14:01:40 +0000

Just had the same. After clicking ok, Outlook started as usual, all functions seem to work fine.

outlook 2007, 12.0.6514.5000
SP2 MSO 12.0.6425.1000
part of enterprise edition 2007

XP Home 5.1.2600, Sp3 build 2600
x86 family 15 model 2 stepping 7 Intel 2810Mhz
board: MS-6567V2
Bios American megatrend 07.00 6-4-2002
fysical memory 512 MB

By: Tomh

Tomh — Mon, 05 Oct 2009 17:47:40 +0000

I have been having this problem for well over a year now. As others have stated, it forces Outlook to close. Upon restarting Outlook, the reading pane is gone, however I am able to open the reading pane back up, and view the email that caused the problem in the first place with no problems. It only happens occasionally, always on an email with lots of formatted text and graphics (Tiger Direct is a common problem), but I can’t cause the error to repeat.

My system is an AMD Athlon 64 X2 with 4 GB of ram, Vista Ultimate service pack 2, and all current updates. My video is Nvidia GeForce 7800 GT.

By: Julie

Julie — Sat, 22 Aug 2009 02:59:35 +0000

A client brought in a laptop that was “freezing” in Outlook 2007. The error was “The text formatting command is not available.” I ran all the latest updates including Office SP1 and the previous error went away, but now we have the gdiplus.dll error you mention.

This error came after installing KB969907 – just like a previous poster. So, I uninstalled this update, but am still having issues.

Windows Vista Home Premium SP2
Office 2007 (12.0.6504.5000) SP2 MSO (12.0.6425.1000) Part of MS Office Pro

Toshiba Satellite Laptop

Any solutions out there?

By: scorpionleather

scorpionleather — Wed, 05 Aug 2009 01:08:36 +0000

I got the same gdiplus.dll error.. Outlook 2007 SP2 with all the latest updates, on Vista x64. Microsoft has a couple major bugs remaining in Outlook; for example I get emails stuck in the Outbox and there is no solution (it’s not because of add-ins or the virus scanner).

By: Eric

Eric — Mon, 15 Jun 2009 14:17:41 +0000

Just got this error for the first time. Coincidence or not, I just rebooted after applying ‘Update for Microsoft Office Outlook 2007 (KB969907)’.

Faulting application outlook.exe, version 12.0.6504.5000, stamp 49e7f47e, faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault address 0x3bd138c9.

Windows XP Pro SP3
MS Office Outlook 2007 12.0.6504.5000 SP2 MSO (12.0.6425.1000)

Dell Optiplex 755
Core2 Duo E6850 @ 3.00GHz
2GB RAM

By: Hisham

Hisham — Tue, 24 Jun 2008 08:30:44 +0000

Yup, I’ve been able to reproduce this error under Windows XP SP3 with Outlook 2007 SP1. I haven’t heard any news from Microsoft or any intended fixes.

By: Johan

Johan — Mon, 23 Jun 2008 16:11:23 +0000

Same thing here, using Office 2007 sp1 (12.0.6300.5000) on Windows XP with SP3, I also got this error just 10 min ago. Upon restart Outlook seems to work again.

By: NerdChick

NerdChick — Thu, 27 Mar 2008 00:21:24 +0000

Same problem, Vista Business x64, SP1, Outlook 2007. 2GB RAM, AMD Athlon 64 X2 Dual Core Processor 4900+ 2.51 GHz, 3 HDs (250/250/external 250 GB). Just opening an email. Got the error which shutdown Outlook and tried again in a minute or so and all OK. Has happened a number of times to me before SP1 as well.

SP1=Windows Vista Service Pack for x64-based systems (KB936330)
Outlook 2007 (12.0.6300.5000) SP1 MSO (12.0.6213.1000)

By: Ed

Ed — Wed, 23 Jan 2008 14:20:10 +0000

Same problem, Vista Ultimate, Outlook 2007 SP1. 4GB RAM, Intel core 2 duo, 3 HDs (500/500/750 GB). Just opening an email. “X’d” out of the email and tried aagain in a minute or so and all OK. Has happened a number of times to me though. Soryy- I didn’t copy the error codes.

By: Serg

Serg — Mon, 07 Jan 2008 20:57:58 +0000

Yeah, I have this problem too

By: Josie

Josie — Fri, 04 Jan 2008 07:46:03 +0000

Found this post whilst googling the error message.

Experienced the same problem 2 days after installing SP1 for Office 2007. Was also previewing a TechNet email.

Using Win XP Prof on a Vaio laptop, running Visual Studio
2005 at the same time.

By: Sprinx

Sprinx — Mon, 24 Dec 2007 18:01:37 +0000

I got the exact error for the first time just now. I have not installed Office 2007 SP1 yet, and outlook says 12.0.6023.5000 under “about.” I’m downloading SP1 right now. I’ve got two imap accounts and one POP3 account configured. System specs:
Intel P4 2.4 GHz Socket 478
Asus P4B533 motherboard
1 gig ram
Geforce MX440 agp 64 mb
Vista Business (upgraded from XP Pro back in April)

This is the first error that I can recall receiving since I installed office 2007 maybe two months back.